{"id":23977,"date":"2025-01-01T14:31:10","date_gmt":"2025-01-01T13:31:10","guid":{"rendered":"https:\/\/augustushotels.es\/innovation-et-durabilite-a-lhotel-augustus\/"},"modified":"2026-06-19T11:41:47","modified_gmt":"2026-06-19T09:41:47","slug":"innovation-durabilite-hotel-augustus","status":"publish","type":"post","link":"https:\/\/augustushotels.es\/fr\/innovation-durabilite-hotel-augustus\/","title":{"rendered":"Innovation et durabilit\u00e9 \u00e0 l’h\u00f4tel Augustus"},"content":{"rendered":"\t\t
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Nous avons int\u00e9gr\u00e9 des solutions technologiques innovantes pour optimiser l’exp\u00e9rience client, gr\u00e2ce au soutien du programme de subventions \u00ab Last Mile \u00bb.<\/p>

L’h\u00f4tel Augustus <\/a><\/strong>a re\u00e7u une subvention du minist\u00e8re de l’Industrie et du Tourisme pour promouvoir la digitalisation du secteur touristique. Ce financement nous a permis de mettre en \u0153uvre diverses solutions technologiques qui am\u00e9liorent l’exp\u00e9rience de nos clients et favorisent le d\u00e9veloppement durable. <\/p>

Parmi les initiatives mises en place :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Bornes d'enregistrement automatiques<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Nous avons install\u00e9 des bornes num\u00e9riques permettant \u00e0 nos clients de s'enregistrer de mani\u00e8re autonome, rapide et s\u00e9curis\u00e9e.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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  • \n <\/path><\/svg> <\/span> Temps d'attente r\u00e9duits<\/span> <\/li>
  • \n <\/path><\/svg> <\/span> Confort et efficacit\u00e9 accrus \u00e0 la r\u00e9ception<\/span> <\/li>
  • \n <\/path><\/svg> <\/span> Acc\u00e8s imm\u00e9diat aux cl\u00e9s<\/span> <\/li> <\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Gestion optimis\u00e9e des avis clients<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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    Gr\u00e2ce \u00e0 un nouvel outil de gestion des avis :<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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    • \n <\/path><\/svg> <\/span> R\u00e9ponse plus rapide aux commentaires et aux notes<\/span> <\/li>
    • \n <\/path><\/svg> <\/span> Service plus personnalis\u00e9<\/span> <\/li>
    • \n <\/path><\/svg> <\/span> Renforcement de la relation directe avec le client<\/span> <\/li> <\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Exp\u00e9rience client personnalis\u00e9e<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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      Int\u00e9gration d'un logiciel de service personnalis\u00e9 nous permettant de :<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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      • \n <\/path><\/svg> <\/span> Communiquer avant, pendant et apr\u00e8s le s\u00e9jour<\/span> <\/li>
      • \n <\/path><\/svg> <\/span> Comprendre les pr\u00e9f\u00e9rences et les comportements<\/span> <\/li>
      • \n <\/path><\/svg> <\/span> Envoyer des offres et des messages pertinents (comme des v\u0153ux d'anniversaire)<\/span> <\/li> <\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t\t

        D\u00e9veloppement durable et confort gr\u00e2ce aux technologies intelligentes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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        Nous installons des capteurs intelligents dans les chambres et les espaces communs afin de :<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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        • \n <\/path><\/svg> <\/span> Am\u00e9liorer le confort des clients<\/span> <\/li>
        • \n <\/path><\/svg> <\/span> R\u00e9duire l'impact environnemental et \u00eatre plus durables<\/span> <\/li>
        • \n <\/path><\/svg> <\/span> R\u00e9guler la consommation d'\u00e9nergie en fonction du taux d'occupation<\/span> <\/li> <\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t\t

          Engag\u00e9s pour un tourisme intelligent et durable<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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          Chez Augustus Hotels, nous nous engageons pour un tourisme plus intelligent, plus num\u00e9rique et plus respectueux de l’environnement. Ces subventions nous ont permis de franchir une nouvelle \u00e9tape dans notre engagement en faveur de l’innovation et du d\u00e9veloppement durable, garantissant une exp\u00e9rience moderne, personnalis\u00e9e et responsable. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

          \n\t\t\t\t\t

          Nous poursuivons nos efforts pour offrir le meilleur service dans un environnement plus efficace, plus confortable et plus respectueux de l'environnement !<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"ultima\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Nous avons int\u00e9gr\u00e9 des solutions technologiques innovantes pour optimiser l’exp\u00e9rience client, gr\u00e2ce au soutien du programme de subventions \u00ab Last Mile \u00bb. L’h\u00f4tel Augustus a re\u00e7u une subvention du minist\u00e8re de l’Industrie et du Tourisme pour promouvoir la digitalisation du secteur touristique. Ce financement nous a permis de mettre en \u0153uvre diverses solutions technologiques qui …<\/p>\n","protected":false},"author":1,"featured_media":23976,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"loftocean_post_format_gallery":"","loftocean_post_format_gallery_ids":"","loftocean_post_format_gallery_urls":"","loftocean_post_format_video_id":0,"loftocean_post_format_video_url":"","loftocean_post_format_video_type":"","loftocean_post_format_video":"","loftocean_post_format_audio_type":"","loftocean_post_format_audio_url":"","loftocean_post_format_audio_id":0,"loftocean_post_format_audio":"","loftocean-like-count":0,"cozystay_single_post_hide_site_header":"","cozystay_single_post_site_header_source":"","cozystay_single_post_custom_site_header":"0","cozystay_single_post_custom_sticky_site_header":"0","cozystay_single_post_hide_page_title":"","cozystay_single_post_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_post_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_post_site_footer_hide_instagram":"","cozystay_single_post_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"cozystay_single_post_template":"","footnotes":""},"categories":[339],"tags":[659,340,341,660,497],"class_list":["post-23977","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nouvelles","tag-ayudas-ultima-milla","tag-costa-dorada","tag-hotel-cambrils","tag-numerisation-du-secteur-du-tourisme","tag-tourisme-responsable"],"yoast_head":"\nInnovation 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